1. Introduction
HODOS 360 LLC ("Company", "we", "us") operates Rumbo, a legal case management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
Personal Information
- Name and contact information
- Email address
- Phone number
- Professional credentials
- Billing information
Case Data
- Client information
- Case details and documents
- Communication records
- Task and calendar data
Technical Data
- IP address and device information
- Browser type and version
- Usage patterns and analytics
- Cookies and tracking technologies
3. How We Use Your Information
- Provide and maintain the Service
- Process transactions and billing
- Send administrative communications
- Improve and personalize user experience
- Ensure security and prevent fraud
- Comply with legal obligations
4. Third-Party Integrations
We integrate with third-party services to provide functionality:
- Clio/GoHighLevel: Case and contact synchronization
- Twilio: SMS and voice communications
- Resend: Email delivery
- Stripe: Payment processing
- OpenAI: AI-powered document generation
- Supabase: Data storage and authentication
Each third party has its own privacy policy governing data handling.
5. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL) and at rest
- Access controls and authentication
- Regular security audits
- Employee training on data protection
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we retain data as required by law or legitimate business purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
8. Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.
9. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Service.
11. Contact Us
For privacy-related inquiries:
HODOS 360 LLC
Email: privacy@hodos360.com
Phone: +1 (919) 705-0017
Address: North Carolina, USA